Gaming at fb099 should always be fun, controlled, and within your means. Here is everything you need to stay in control — from deposit limits and session tools to self-exclusion and support resources available to Filipino players.
At fb099, responsible gaming is not a compliance checkbox — it is a core part of how the platform was built. Millions of Filipino players enjoy online casino games every week without any problems at all. Slots, live baccarat, bingo, crash games — these are sources of entertainment and excitement for the vast majority of players who set a budget, stick to it, and walk away when the session is done.
But fb099 also knows that for a small number of players, gambling can stop being fun and start becoming a problem. The signs are not always obvious at first — spending more than intended, chasing losses after a bad session, feeling stressed or anxious about gambling outcomes, or hiding gaming activity from family. These are real issues that affect real Filipino families, and fb099 takes them seriously.
This page explains what tools fb099 provides to help you stay in control, how to use them, how to recognise warning signs of problem gambling, and where to get help if you or someone you care about needs it. Everything described here is available to all registered fb099 players — no waiting period, no support ticket required for most tools, and no judgment.
Golden rule: Gambling should never be used as a way to make money, recover losses, or solve financial problems. If you find yourself thinking about gambling that way, that is a sign to step back and use the tools on this page.
fb099 strictly enforces the 21+ minimum age requirement mandated by PAGCOR for all real-money online gaming in the Philippines. Age verification is completed during registration using government-issued ID, and periodic account reviews are conducted. Accounts found to be operated by individuals under 21 will be permanently closed and any balance returned to the payment method used for deposit.
Available directly in your account dashboard — no support ticket needed.
Set a maximum daily, weekly, or monthly deposit amount on your fb099 account. Once the limit is reached, no further deposits are accepted until the limit period resets. You can lower your limit instantly; requests to increase a limit take 72 hours to take effect — a deliberate cooling-off window.
Set a maximum gaming session duration. fb099 will alert you as you approach your session limit and automatically log you out when the time is reached. You can also enable regular "reality check" reminders showing how long you have been playing and how much you have wagered in the current session.
If you feel like you need a short break, a cool-off period temporarily suspends your fb099 account for a period of your choosing — from 24 hours up to 6 weeks. During a cool-off, you cannot log in, deposit, or place wagers. The suspension cannot be reversed before it expires.
Self-exclusion is fb099's strongest responsible gaming tool. It permanently blocks your account for a minimum period of 6 months, with options extending up to 5 years or indefinitely. You cannot reverse self-exclusion before the selected period ends — this is by design, to protect players at their most vulnerable.
Set a maximum net loss amount over a daily, weekly, or monthly period. When your losses reach the set limit, fb099 will automatically restrict further gameplay for that period. Like deposit limits, reductions apply immediately while increases require a mandatory 72-hour delay.
You can opt out of all bonus offers and promotional communications at any time from your account settings. This is recommended for players who find that promotional offers increase their urge to play beyond their intended budget.
Setting limits on fb099 takes less than two minutes. Here is how:
Visit fb099.org and log in with your registered mobile number and password. Use your fb099 account dashboard on mobile or desktop — the tools work the same way on both.
Tap your profile icon in the top-right corner and select "Settings" or "Responsible Gaming" from the dropdown menu. This section is clearly labelled and accessible on every page of the fb099 Platform.
Select the tool you want to use — deposit limit, session time, cool-off, loss limit, self-exclusion, or promotional opt-out. Each tool has a clear explanation of what it does and how long it takes to take effect.
Set your chosen limit or period and confirm. An SMS OTP will be sent to your registered Philippine mobile number to verify the change. Most limits take effect immediately. For self-exclusion, a brief confirmation step ensures the decision is intentional.
If you experience any difficulty accessing these tools, or if you want to request self-exclusion verbally via chat, the fb099 support team is available 24/7 in Filipino and English. Responsible gaming requests are treated with absolute confidentiality and given immediate priority.
If you need self-exclusion urgently: Contact fb099 live chat right now and tell the agent you want to self-exclude. The agent will action this request immediately, before the end of the chat session. You do not need to navigate the account settings yourself.
If any of the following feels familiar, it may be time to use fb099's protection tools or seek outside support. You are not alone.
Be honest with yourself. These are common early signs of problem gambling.
You spend more money gambling than you originally planned, and this happens regularly — not just occasionally.
After losing, your first instinct is to deposit again immediately to try to "win it back" — also known as chasing losses.
You think about gambling frequently when you are not playing — planning your next session, thinking about what you would do if you won a jackpot.
You have borrowed money, delayed bill payments, or used money set aside for rent, food, or family to fund gambling sessions.
You hide your gambling activity from family members or feel ashamed or guilty about how much time or money you spend gaming.
You feel restless, irritable, or anxious when you try to cut down on gambling or stop entirely.
Gambling has caused problems in your relationships, your work, or your studies.
fb099's own tools are the first line of defence, but professional help is always available. The following organisations provide confidential support to problem gamblers and their families in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming information and resources for Filipino players through its official channels. PAGCOR also oversees the licensing and regulation of online gaming operators serving the Philippine market.
The NCMH Crisis Hotline is available 24/7 for Filipinos experiencing mental health crises, including gambling-related anxiety, depression, and financial distress. Crisis Hotline: 1553 (toll-free, available nationwide).
A fellowship of men and women in the Philippines who share their experience, strength, and hope with each other to recover from compulsive gambling. Meetings are held in Manila, Cebu, and Davao. Details are available through their national helpline.
The fb099 support team handles all responsible gaming requests with absolute priority and strict confidentiality. Whether you want to set limits, take a break, or self-exclude, contact fb099 live chat 24/7. Email: [email protected]
For family members: If you are concerned about a family member's gambling and want to request that their fb099 account be reviewed, contact our support team. fb099 treats all such requests with strict confidentiality and takes appropriate action where there are reasonable grounds for concern.
The vast majority of fb099 players have a great time. Set a budget, use our protection tools, and enjoy over 650 games — slots, live casino, bingo, crash, sabong, and more. Register free today.
21+ only · Set limits before you play · Never gamble with money you cannot afford to lose